Aer Lingus

Why did I get 2 confirmation for booking reference 2MAA5S.

I have to pay 722,66 Euro and 644,66 ?

But why?

What us the Cost for rebooked the New date? And why didnt you give a information to booking .com that the flight is rebooked? The told me also i have to pay 640 Euro.

Hi, this is Latonya Smith. I need to update my phone number and also get my new pen so that I can be logged in your system and my email address is Ms.Dominique81gmail.com please I will be thankful if someone can give me a call back this number 214-876-**** At the earliest convenience thank you. I would truly appreciate it.

Finally got my refund and told for first time I'd actually had a full refundable set of tickets!!

Thank you Aer Lingus!

I can't find the info I want on their site. Auto bots don't understand my question and customer service doesn't answer the telephone. Plus, I can't find a relevant email address.

It takes a lot for me to write a review complaining as it takes time which I would like to use on more positive pursuits.

We booked a flight with BA to return from Cork to London on the 2nd July. BA used Aer Lingus to do the flights.

Our flight to Dublin had no issues. However, the return flight was cancelled and we could only fly on the 3rd July. On contacting BA on our return, they explained this would be the responsibility of Aer Lingus to refund accommodation for a cancelled flight as they had outsourced the flights to them. I contacted Aer Lingus and submitted all information online.

Despite numerous e-mails and many many calls, 6 months later, they still haven't paid. Each time, I have e-mailed them and they say they will look into it and when I follow up with an e-mail, I get an automated reply saying "the case is closed and my e-mail won't be responded to". So they just close the case number and all e-mails coming through get ignored. The customer service is beyond appalling.

I've also been promised someone will contact me within 24 hours to discuss and nobody has ever contacted me.

They have no interest in trying to resolve this. I would be highly unlikely to ever use Aer Lingus again (or BA for that matter) unless there was no other option available.

They wont even respond to bags they lost after 4+ months, and try to just come up with excuse after excuse on why.

I accidentally put the wrong month on the booking. E Dreams have instructed me to contact Aer Lingus about this change. I also can't contact you by phone.

Booked business class and tried to change. Called 3x and got a different "fare difference" each time I called versus the online price.

When asked what about the fare I already paid (which was chnagble) the representative (almost scripted) stated if I wouldn't pay the flight was full. Deceptive and manipulative practice from the non-Irish call centers that prey on people who have to make a change.

Also when calling both the Irish, American and Canadian line off Irish hours call was received by the SAME Indian rep. Quite the deceptive business practice for a full priced ticket.

My husband and I, owing to illness, could not travel on a particular date and are in the process of claiming on our travel insurance. I have asked for a no-show letter, as promised by a member of staff on two occasions, but it has never materialized.

We are aged 80 and 86 years and are finding the whole experience very stressful. If this is not resolved, I will be taking the complaint to the ombudsman.

My flight was cancelled with barely any notice, so I want to be compensated for the flight missed on Sunday, July 7, 2024, for my husband and me. Also, we want to be compensated for the extra day we had to pay for the room, which cost 210.00 dollars for Monday, July 8, 2024. We had to purchase three meals throughout the entire day, totaling 120.00 dollars.

Thus, I am asking for the EU compensation of 1200.00 dollars, plus the hotel cost of 210.00 dollars and the 120.00 dollars spent on food that day.

Case number for the flight is 00280248.

Case number for the room is 00280276.

Regards,

Sandra McCarthy

9 Long Meadow Road

Lincoln, RI 02865

401 473-****

Delayed flight resulted in missing connection to USA. Then allocated alternate airline and 5 days later - no luggage.

Very poor communication and dismissive staff in baggage tracing.

Our 18-year-old daughter - first time traveling alone has no luggage and was told it would be quicker to return to Dublin to collect her bag than waiting for Air Lingus to find it. What a shambles.

My issue still hasnt been resolved. All Im asking is for a refund on the flight that was cancelled without my knowledge.

I had to buy an extra ticket with a different airline to meet up with the rest of my party in Boston. Do better Aer Lingus!

HELLO I HAVE TO TAKE AN AER LINGUS FLIGHT FROM BRUSSELS TO DUBLIN NEXT WEEK I HAVE TO BRING MEDICAL EQUIPMENT FOR SLEEP APNEA CAN I TAKE IT IN ADDITION TO MY HAND BAGGAGE

THANK YOU

I want a refund from my cancelled flight. I dont want to have to pay more for getting back what I deserve.

I want to know the update on my claim. I have a case number 1308****.